Privacy Policy

Last updated: October 5, 2025

We at "Memory Match Online" ("we," "us," or "our") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy ("Policy") describes the types of information we may collect from you or that you may provide when you use the "Memory Match Online" mobile application ("Application" or "Service") and any of its related products and services (collectively, "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy is a legally binding agreement between you ("User," "you," or "your") and this Application developer ("Operator," "we," "us," or "our"). By accessing and using the Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree to the terms of this Policy, you are not authorized to access or use the Application and Services.

1. Collection of Information

We collect different types of information from and about users of our Services, which include:

a. Information Collected Automatically:

When you use the Application, we may automatically collect certain information, which may include:

Device and Usage Information: We automatically log information such as your device type, operating system version, unique device identifiers (like the push notification token), app version, language preferences, access times and dates, and other statistics.

Network Connection Information: We check the status of your device's internet connection to ensure the functionality of app features that require network access.

Anonymous User ID: When you first use the Application, a unique, anonymous user ID is created for you via the Supabase service to securely store your game progress and data. This ID does not reveal your real-world identity.

b. Information You Provide to Us:

Player Name (Optional): You may choose to set a player name (alias) for your account.

Reporting Information (Optional): When you submit a bug report or suggestion through the in-app reporting service, we may collect information from you such as the report title, a description of the issue, and your email address (if you choose to provide it).

2. Use and Processing of Collected Information

The information we collect is used for the following purposes:

To Provide and Operate our Services: Such as creating and managing your account, saving your game progress, points, and in-app purchases.

To Improve User Experience: We use statistical data to understand how the Application is used, identify potential issues, and improve performance.

To Provide Support and Respond to Inquiries: We use the information you provide in your reports to respond to you and resolve technical problems.

To Protect from Abuse and Malicious Users: We use data to secure our Services and protect them from fraudulent users.

To Send Notifications: We use your device token to send you reminder and encouragement notifications related to the game, which you can control or disable from your device.

3. Advertisements

Our Application uses the Google AdMob advertising network to display ads. AdMob may collect and use anonymous data to serve you personalized ads. This data may include device identifiers and information about your interaction with the ads displayed.

We set our app's ad content rating to "G" (General Audiences) via MaxAdContentRating.g to ensure that the ad content is appropriate for all age groups.

You can control ad personalization through your mobile device's settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).

We do not share any of your personally identifiable information (like your name or email) directly with Google AdMob.

4. Disclosure of Information and Third-Party Service Providers

We do not sell, trade, or rent your personally identifiable information to others. However, we may share your information with trusted third-party service providers to help us operate our Application and deliver our Services. These providers are obligated to keep your information confidential and are not permitted to use it for any purpose other than what we specify.

Our service providers include:

Supabase: For backend services, including anonymous authentication and database storage (for user data, game progress, etc.).

Google AdMob: For providing advertising services within the Application.

5. Children's Privacy

"Memory Match Online" is designed to be suitable and enjoyable for all ages. We do not knowingly collect any personally identifiable information from children. Since the Application does not collect sensitive personal data such as a full name, address, or phone number, it is safe for use by all family members. We encourage parents and legal guardians to monitor and supervise their children's internet usage.

6. Push Notifications

We offer push notifications that you may voluntarily subscribe to. To make sure push notifications reach the correct device, we rely on a device token unique to your device, which is issued by your device's operating system. This token does not reveal your identity or contact information to us. If at any time you wish to stop receiving notifications, you may do so by adjusting your device settings.

7. Information Security

We take reasonable administrative, technical, and physical measures to safeguard the security of your personal information. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Application cannot be guaranteed.

8. Changes and Amendments

We reserve the right to modify this Policy at any time, at our discretion. When we do, we will revise the "Last updated" date at the top of this page. An updated version of this Policy will be effective immediately upon the posting of the revised Policy. Your continued use of the Application after the effective date of the revised Policy will constitute your consent to those changes.

9. Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Application and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Application and its Services.

10. Contacting Us

If you have any questions, concerns, or complaints regarding this Policy or the information we hold about you, we encourage you to contact us using the details below:

assall1gb@gmail.com

We will make every effort to resolve complaints and disputes as quickly as possible.